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FAQs
Yes all our products are rechargeable and come with their own USB charging cable.
Battery life varies by product, but most units provide several hours of continuous use on a full charge. Exact run times are listed on each product page.
All rechargeable products charge via USB.
- A full charge typically takes 1.5 to 2 hours
- Indicator lights show when charging is complete
- Always unplug once fully charged to help protect battery life
Our LEDs are designed to provide steady, clear visibility without unnecessary flashing or glare. Most horses adapt very quickly.
Yes. Our rider vests are designed to be worn over body protectors and air vests and have been endorsed by both Hit Air UK and Helite UK
Yes — we ship both within the UK and internationally. Delivery times and charges are shown at checkout.
99% of the time this is due to the battery not being charged.
However if you experience an issue, please contact us straight away. We stand behind our products and will always work with you to resolve faults quickly and fairly.
Many of our products are suitable for children, but supervision is always recommended, particularly with rechargeable electronic components.
Yes. For most products we offer replacement LED units and accessories. If you’re unsure which part you need, our team is happy to help.
Yes — but remove the LED unit before washing.
Garments and accessories should be washed according to the care label instructions to protect both the fabric and reflective materials.
Our LED units are designed to be weather-resistant and suitable for use in rain and damp conditions. For longevity, always ensure charging ports are fully sealed before use and follow the care instructions provided with each product.
Yes. Our LED safety products are designed with road visibility in mind and follow Highway Code guidance on visibility and positioning where applicable. They are intended to enhance your visibility to other road users in low light and poor weather conditions.
Our products are water-resistant for rain and splashes. We do not recommend submerging the LED units fully unless specifically stated on the product page.
Yes. Our LED dog collars and accessories are lightweight, comfortable, and designed to improve visibility without restricting movement.
Yes. We offer hassle-free returns in line with UK consumer law. Full details are available on our returns page.
Yes — all EquiLight products are covered by our standard warranty against manufacturing faults. Details are available on request or on our website.
You can reach us via email - hello@equi-light.com, our website contact form, or social media — our team is always happy to help.